Website Survey - We want your feedback on the Northern Ireland Assembly website. Take our 7 question survey now.

Inclusive Customer Service Policy

In October 2016, the Assembly Commission signed up to the Equality Commission’s ‘Every Customer Counts’ initiative, which aims to encourage organisations and businesses across Northern Ireland to consider if they can improve the service they offer to clients and customers with a disability. 

As part of this initiative, organisations are asked to develop a policy to tell its customers about the steps it has taken to make every customer count. 

The Inclusive Customer Service Policy has been developed in consultation with the Equality Commission, and it sets out the Assembly Commission’s commitment to providing an accessible and welcoming environment for all.  It highlights the facilities available at Parliament Buildings for customers with a disability, and provides information on how they can engage with the work of the Assembly. The policy is available here.

Find MLAs

Find your MLAs

Locate MLAs

Search

News and Media Centre

Visit the News and Media Centre

Read press releases, watch live and archived video

Find out more

Follow the Assembly

Follow the Assembly on our social media channels

Keep up-to-date with the Assembly

Find out more

Useful Contacts

Contact us

Contacts for different parts of the Assembly

Contact Us